Terms and Conditions

Please note: Our barcodes work worldwide. However, a few countries have specific retailer requirements. Before purchasing, please review our Barcode Acceptance page for details.

1. Definitions

1.1 The “Seller” means Emergency Exit & Partners Ltd.

1.2 The “Buyer” means any person who:

  • Accepts a quotation for goods or services from the Seller, or

  • Places an order that the Seller accepts.

1.3 “Goods” means any physical items the Seller supplies to the Buyer.

1.4 “Services” means any work or assistance the Seller provides to the Buyer.

1.5 “Conditions” means these terms and conditions, plus any special or additional conditions the Seller agrees to in writing.

1.6 “Writing” includes mail, facsimile transmission, and email.

2. General Conditions

2.1 These conditions apply to all contracts for goods sold by the Seller to the Buyer. They supersede and exclude all other terms, including any the Buyer may try to apply.

2.2 No variation or addition to these terms is effective unless a duly authorised officer of the Seller agrees to it in writing.

2.3 No employee or agent of the Seller has authority to make representations about goods on the Seller’s behalf – unless they confirm those representations in writing. Without written confirmation, you cannot rely on any representation.

2.4 A contract for goods or services only arises when:

  • The Seller despatches the goods to the Buyer, or

  • The Buyer accepts a quotation in writing (whichever happens first).

2.5 The Seller may correct any error or omission in its sales literature, price list, quotation, invoice, or other documents without liability or prior notice.

2.6 When the Buyer accepts delivery of goods or accepts a quotation in writing, that acceptance also means acceptance of these conditions.

3. Order Acceptance

3.1 Advertising merchandise or services on this site does not constitute an offer to sell. Receiving an order confirmation (electronic, fax, or other) does not mean we have accepted your order. The Seller reserves the right to accept or decline your order for any reason.

4. Prices

4.1 We make every effort to keep all products in stock and at the listed price. However, mistakes do occur. Therefore, the pricing and availability information on our site does not guarantee price or availability.

4.2 If a product you order is unavailable, we will do our best to let you know. Delivery dates depend on many factors beyond our control and may change.

4.3 The price for goods or services is based on the Seller’s current price list – unless we agree otherwise in writing.

5. Payment

5.1 Corporate customers may apply for credit accounts, subject to approved references.

5.2 Non-credit account Buyers must pay the full invoice amount before we despatch goods.

5.3 Payment methods include cash, cheque, credit card, or bank transfer.

5.4 Credit account Buyers must pay in full according to the agreed credit terms – normally within 30 days of the invoice date, unless we agree otherwise in writing.

5.5 If an invoice becomes overdue, interest will accrue at 2% per month from the due date until the date of payment. This interest applies both before and after any judgment.

5. Payment

5.1 Corporate customers may apply for credit accounts, subject to approved references.

5.2 Non-credit account Buyers must pay the full invoice amount before we despatch goods.

5.3 Payment methods include cash, cheque, credit card, or bank transfer.

5.4 Credit account Buyers must pay in full according to the agreed credit terms – normally within 30 days of the invoice date, unless we agree otherwise in writing.

5.5 If an invoice becomes overdue, interest will accrue at 2% per month from the due date until the date of payment. This interest applies both before and after any judgment.

7. Ownership and Risk

7.1 Risk in the goods passes to the Buyer immediately upon delivery – or when the Buyer requests us to retain the goods at our premises.

7.2 Title to the goods remains with the Seller until the Buyer pays the invoice in full.

7.3 Until title passes, the Buyer holds the goods as the Seller’s fiduciary agent and bailee. The Buyer must:

  • Store and protect the goods properly.

  • Insure the goods.

  • Identify the goods as the Seller’s property.

7.4 If the purchase price remains overdue (in whole or in part), the Seller may, without prejudice to other rights:

  • Recover and/or resell the goods.

  • Enter the Buyer’s premises (with servants or agents) to recover the goods.

  • Recover from the Buyer any costs incurred in the recovery.

7.5 Until the Buyer pays for the goods in full, they must not pledge, charge by way of security, or encumber the goods in any way.

8. Warranties

8.1 Each party warrants that it has the right and full authority to enter into this Agreement.

8.2 The Seller warrants that:

  • Goods will be free from defects in material and workmanship under normal use (provided the Buyer uses them according to instructions and normal industry standards).

  • The Seller will pass good title to the Products to the Purchaser.

This is the ONLY warranty we extend. The Buyer expressly agrees to take the Products “AS IS”. The Seller makes no other warranty, express or implied.

8.3 The Seller’s warranty does not come into force unless the Buyer pays the invoice by the due date.

8.4 Except as provided in these conditions, we exclude all warranties, conditions, or other terms implied by statute, common law, or otherwise – to the extent permitted by law.

8.5 Any description does not express or imply a warranty that the products are merchantable or fit for a particular purpose.

8.6 The Seller is not responsible for:

  • Any incompatibility issues.

  • Any direct, indirect, special, or consequential loss, damage, expenses, or claims – whether caused by negligence of the Seller, its employees, or agents – arising from the supply, use, or resale of goods.

8.7 The Seller does not warrant that our barcode products will be accepted by any retailer. Therefore, we are not liable for any non-acceptance or use issues. The Buyer acknowledges that it is their responsibility to:

  • Determine whether their target retailers have specific barcode requirements.

  • Assess whether the Seller’s goods and services will suit that purpose.

8.8 The Seller makes no other warranties, express or implied, regarding the goods, including their quality, fitness, or marketability for any specific use. The warranty applies only to the Buyer – not to any third party. We accept no liability for:

  • Consequential damages.

  • Issues arising from misuse, negligence, or modification.

8.9 The Buyer specifically agrees that the Seller will not be liable for any special, incidental, consequential, indirect, or other similar damages arising from:

  • Breach of warranty.

  • Breach of contract.

  • Negligence.

  • Strict liability.

  • Any other civil liability connected with this agreement or use of the Seller’s products.

8.10 The Seller will not be liable for indirect or consequential loss – including (but not limited to) loss of profit, loss of market, or consequences of delay or deviation – however caused.

8.11 All warranties commence on the date of delivery to the Buyer.

8.12 We expressly disclaim any liability for consequential and incidental damages.

8.13 The Seller’s total liability is limited to the purchase price paid for the goods or service that gives rise to the liability. This payment is the Buyer’s final and exclusive remedy, even if any other remedy fails of its essential purpose.

9. Force Majeure

9.1 The Seller is not responsible for any delay or failure to deliver products if the delay results from causes beyond our reasonable control. These include (but are not limited to):

  • Acts of God.

  • War or terrorism.

  • Labour disputes.

  • Supplier or transportation delays.

  • Governmental acts.

10. Cancellation, Returns & Replacement of Defective Goods

10.1 Once the Seller accepts a contract, the Buyer cannot cancel it. We only accept returns at our absolute discretion.

10.2 The Buyer must notify the Seller of any alleged defect within seven days of delivery. If the Buyer refuses delivery and fails to notify us within this time, we will not accept rejection of the goods. The full purchase price will remain payable.

10.3 If the Buyer notifies the Seller of a valid defect, the Seller may, at our discretion:

  • Replace the goods free of charge, or

  • Refund the price of the goods.

After this, the Seller has no further liability to the Buyer.

1. Modification of Terms

11.1 The Seller’s acceptance of any order is subject to the Buyer’s assent to all of these terms and conditions. We presume the Buyer’s assent from their acceptance of all or any part of the goods or services ordered.

No addition or modification of these terms is binding on the Seller unless we agree to it in writing. If a purchase order or other correspondence contains contrary terms, our acceptance of the order does not mean we agree to those terms. It also does not waive or vary any of the terms contained herein.

12. Notices

12.1 The Buyer must give any notice to the Seller in writing, addressed to our registered office or principal place of business. You may deliver it personally or send it by first registered mail to:

Postal Address:
Plot 13B Parliament Avenue,
Amadinda House, First Floor, Office Suite No. 9,
Opposite Ministry of Trade, Industry, and Cooperatives.

If no postal address appears on the Contact Us page, you may give notice to the email address on that page.

13. Governing Laws

13.1 The laws of Uganda govern all disputes arising out of or in connection with this contract. The Buyer must commence any legal action within three months after the cause of action arises.

14. Severability

14.1 If a court of competent jurisdiction finds any portion of these Terms and Conditions invalid or unenforceable, we will redefine that term (or provide a new enforceable term). This ensures the intent of both parties remains enforceable to the fullest extent of the law.

14.2 If any provision is wholly or partially invalid or unenforceable, the other provisions of this Agreement remain unaffected.

15. Intellectual Property

15.1 Letters, quotations, and proposals may contain proprietary and confidential information belonging to the Seller. This includes (but is not limited to) content, intellectual property, technical methods, and text incorporated into the document. The Buyer must not use, disclose, or reproduce this information – in whole or in part – for any purpose other than evaluating this document, without the Seller’s prior written consent. Title to this document and all information contained herein always remains with the Seller.

16. No Third Party Benefit

16.1 The provisions of this Agreement are for the sole benefit of the parties. They confer no rights, benefits, or claims upon any person or entity that is not a party to this Agreement.

17. Accuracy

17.1 We base all information on this Site on up-to-date material. However, we cannot guarantee accuracy. Therefore, the Seller makes no warranties or representations as to the accuracy of the information.

18. Site Revisions

18.1 The Seller reserves the right to make changes to this Site at any time, without prior notice. By entering this Site, you acknowledge and agree to these changes.

19. Privacy Policy

19.1 The Seller agrees to use all information supplied via the web Site only for the purpose of providing the goods and services offered. We will not sell, lend, or disclose this information to any third party – unless that third party is directly involved in providing the required goods and services to the Buyer.

20. Entire Agreement

20.1 This Agreement constitutes the entire agreement between the Buyer and the Seller. Placing an order to purchase constitutes the Buyer’s acceptance of these terms.

These Terms and Conditions supersede all prior proposals, offers, discussions, correspondence, or communications regarding this transaction. They may only be modified by a subsequent agreement in writing approved by the Seller.

 

If you have any questions, please contact us.